Business IT Support

In the realm of business operations, the significance of IT equipment escalates in comparison to its importance for consumers. For an individual, a computer malfunction for a day or two may not be a major issue, but in a business setting, even a brief disruption can be costly and bring about unwanted attention. Every entrepreneur or employee aims to complete their tasks efficiently, enabling them to return home in time for lunch or engage in other leisure pursuits. It is imperative that these devices perform reliably and consistently to ensure seamless workflow.

The key to establishing a great IT environment lies in the long-term selection of hardware, software, and solutions for the long run. Purchasing  hardware and solutions impulsively from the market can result in a mishmash of poorly compatible hardware, posing a significant challenge to operate and maintain it.

It is the best situation if there is an IT-skilled person in the company. This local IT persons manages minor IT tasks internally. We can be the extra shoalder providing support for the internal IT person during more complex situations.

Alternatively, if an individual with expertise in IT is not available within the organization, it is advisable to discuss IT purchases and developments with an IT company. In this way, the equipment / services can be acquired in the right way and sometimes the already existing equipment / services can be used better. You don't always have to buy something new, you just have to figure out what you already have.

The most common examples of IT support for entrepreneurs

• Maintenance of the Office 365 environment: changing passwords, correcting error situations, Outlook software does not work normally Word, Excel, Powerpoint behave abnormally The hardware runs slowly and the programs freeze. (Teams/Voip calls, customer management, remote connections or remote desktop connections) The printer driver prints strangely: the printer produces only blank pages or the printer freezes in the middle of printing When printing from a web browser, the pages go as they are

What are the benefits of doing IT maintenance together with an IT company?

Over time, with the right solutions, the IT environment starts to become calmer and more functional. An IT entrepreneur is used to understanding the company's equipment, network and services, and this way it is easier to find the next good step.

The IT company documents the work and this way it is easier to remember what has been done before. This helps keep the line straight with a longer chord. Usernames and passwords also remain documented in maintenance and locked accounts can be opened quickly. Service changes are also faster.

Let's talk

... or call and we will discuss how to solve the situation in the long term.

0400 394 443